Posh House Terms & Conditions

Welcome to Posh House Furniture!Welcome to Posh House Furniture!
We’re delighted to have you with us. By shopping with us — either online or in-store — you agree to the following terms and conditions. Please take a moment to read through them carefully.
We’re delighted to have you with us. By shopping with us — either online or in-store — you agree to the following terms and conditions. Please take a moment to read through them carefully.

Our Products

  • All furniture sold by Posh House Furniture is brand new and unused.

  • We strive to present product colors, dimensions, and images as accurately as possible. However, please be aware that slight variations may occur due to screen settings, lighting, and manufacturing processes.

  • If you have any concerns or specific requirements, kindly confirm all product details with our team before placing your order.

  • Full payment is required before the ownership of goods transfers to the customer.

Shipping & Delivery

We offer two types of delivery services:

  • Standard Delivery:
    Our team will deliver the item to your home, unpack, assemble it in your selected space, and remove the packaging.

  • Basic Delivery:
    The item will be delivered to your doorstep or building entrance. You will be responsible for moving and assembling the item.

Delivery Timeframes:

  • Regular Orders: 8 working days

  • MDF Custom Items: 8–10 working days

Delivery Charges:

  • Free delivery within the UAE, except for certain restricted or remote areas.

  • Promotional Offer:

    • Orders above AED 3000: Free delivery

    • Orders below AED 3000:

      • Abu Dhabi: AED 300

      • Fujairah: AED 250

      • Ras Al Khaimah: AED 200

Additional charges may apply for deliveries to remote or special-access areas.

Order Cancellation

  • Orders can be canceled within 1 business day free of charge.

  • Cancellations made after this period will follow our standard cancellation policy.

  • For orders paid via Tabby or similar services, a 7% cancellation fee applies after the 1-day window.

Damages & Repairs

At Posh House Furniture, we take great care to ensure your items arrive in excellent condition.

  • Any damages must be reported within 3 working days of delivery.

  • Customized items are not returnable, but we offer repairs if necessary.

  • If any issues or damages are noticed at the time of delivery, our team will repair or replace the affected parts at no extra cost.

Important Notes

  • Colors, textures, and finishes may appear slightly different in person compared to photos. Please review product details carefully and contact us if clarification is needed.

  • We strongly advise you to measure your space before ordering. If an item cannot be accommodated and a return is requested, our cancellation and return policies will apply.

  • While we aim for complete accuracy, occasional errors in pricing or product descriptions may occur. In such cases, we reserve the right to correct the issue, contact you for instructions, or cancel the order.

Policy Updates

Posh House Furniture reserves the right to modify or update these terms and conditions at any time. We recommend reviewing this page periodically for any changes.